Sustainable Styles for a Greener Future
At Rerun, we believe that every piece of clothing produced is a valuable resource from our planet. We are on a mission to maximize the value and extend the life cycle of these resources, all while empowering circular fashion practices that contribute to saving our planet. Join us in our journey towards a sustainable future while earning rewards with our exclusive clean out service.
FAQs
Welcome to Rerun, a preloved clothing marketplace that promotes circular fashion and sustainability.
- We take pride in our commitment to quality and cleanliness.
- All our contributors are expected to sell only clean clothes that meet our quality standards.
- If you have any doubts about the cleanliness of an item, we can offer you dry cleaning services at an additional cost.
- We're always happy to advise you on the best cleaning solution for your item.
- We want you to be completely satisfied with your purchase from Rerun, if for any reason you're not happy with your item, please take photos and contact our Support Team, info@rerun.shop .
- We'll gladly process a return for store credit as long as the item is in the same condition as when it was sold.
- We offer affordable shipping rates to Hong Kong, Asia, and the rest of the world.
- Hong Kong : HK$40 / Order
- Asia Countries : US$10 / Order
- Rest of the world : US$15 / Order
- We also offer Free Shipping :
- Hong Kong : Spend HK$380 for Free Shipping
- Asia & Rest of the World : Spend US$60 for Free Shipping
- We believe that every piece of clothing deserves a meaningful life, and that's why we offer free items to our Rerunners.
- Register as a Rerunner to receive a special code to redeem free items that we mark as free on a quarterly basis.
- Please note that a shipping fee may apply if your order does not qualify for free shipping.
- We dispatch orders twice a week, every Monday and Thursday.
- Delivery times may vary depending on your location and below is our estimation.
- Hong Kong : 1 or 2 days after we ship the order
- Asia : 7 - 10 days after we ship the order
- Rest of the world : about 14 day after we ship the order. However, sometimes remote areas may require longer time.
- We'll always keep you updated on the status of your order and provide you with a tracking number if available.
- To ensure your order reaches you safely and promptly, we use SF Express for Hong Kong and Asia, and Postal Service or SF Express for the rest of the world.
